What is the Vodacom contract cancellation number?

Vodacom’s cancellation department is on 082 1958. Fibre cancellations are on 082 1904, option 3.

How much notice does Vodacom need to cancel a contract?

For a contract that has reached its end date, Vodacom needs 30 calendar days’ notice. Fibre also needs 30 days.

Is there a fee to cancel a Vodacom contract?

Not at the end of the term. Cancelling early can cost a month’s subscription, unbilled usage, your outstanding balance and a final invoice; Vodacom gives you a quote.

Guides

Updated 2026-11-03

Vodacom contract cancellation: how to cancel, notice and fees

Vodacom contract cancellation goes through Vodacom’s cancellation department on 082 1958. If your contract has reached its end date there’s no cancellation fee, but Vodacom needs 30 calendar days’ notice; cancelling early means asking for a cancellation quote and paying it.

The short answer

Call 082 1958. At the end of your contract: give 30 calendar days’ notice, and there’s no cancellation fee. Before the end: ask for a premature cancellation quote, pay it, then email your ID, the signed quote and proof of payment to earlycancellation@vodacom.co.za.

Process and fees checked against vodacom.co.za on 3 Nov 2026.

A contract, a pen and a calendar with one day ringed: giving notice to cancel a Vodacom contract

If your contract has reached its end date

Confirm your contract end date, with customer care on 082 135 if you’re not sure.
Call the cancellation department on 082 1958 and give notice.
Allow 30 calendar days for the cancellation to go through. Vodacom charges no cancellation fee at the end of the term.
Write down the reference number.

If you want to cancel before the end date

Vodacom calls this a premature cancellation: ending a 24, 36 or 48-month contract before its term is up.

Ask Vodacom for a cancellation quote on 082 1958.
Review and approve the quote. It’s valid for 14 days.
Pay the quoted amount, with your Vodacom account number as the reference.
Email a copy of your ID, the signed quote and your proof of payment to earlycancellation@vodacom.co.za.

What early cancellation can cost

One month’s subscription fee
Any usage that hasn’t been billed yet
Your outstanding account balance
A final invoice for anything that remains

This is Vodacom’s list for SIM-only, device and bundle contracts. The quote shows the exact amount for your account.

Where to pay the quote

Your banking app: Vodacom is a listed beneficiary at Absa, FNB, Nedbank, Standard Bank and Capitec
A Vodacom walk-in customer care outlet
The VodaPay app

Cancelling Vodacom Fibre

Fibre is cancelled on 082 1904, option 3, with 30 days’ notice. To withdraw a fibre cancellation you’ve already asked for, call the same number.