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Answers

In testing

AI receptionist for South African businesses

An AI receptionist picks up every call to your business, knows your prices and hours, and talks like someone who works there. Speaks does it in a South African voice and tells you what happened after every call.

Coming soon. This is what Speaks is being built to do, and not all of it works yet.

SpeaksExample

Incoming call

14:06
AgentGood afternoon, Lark Street Dental. How can I help?
LeratoHi, do you do teeth whitening, and what does it cost?
AgentWe do. It starts at R2,400 and takes about an hour. Would you like to come in?
LeratoYes, is Friday possible?
AgentFriday at two is open. Shall I put you down?
✓ Booked: Lerato M., Friday at 14:00

You say

“Answer our line. Here’s what we do, what we charge and when we’re open.”

It does

It picks up straight away, answers the usual questions, takes bookings and messages, and passes on anything that needs you.

You get

A short summary of each call, the full transcript and the recording, and a list of what’s waiting on you.

What it handles

  • Prices, hours, directions and the questions you get every day
  • New enquiries, with their name, number and what they need
  • Bookings and changes to bookings
  • Calls that need you, which it flags straight away

Where it stops

It only says what you’ve told it. If it doesn’t know, it says so and takes a message. It never claims to be a person.

Questions

Will callers know it’s an AI?

It never claims to be a person. If someone asks, it tells them straight.

Can I keep my number?

Yes. You forward the number you have to your Speaks line, or take a new one.

What if it gets something wrong?

Every call keeps its transcript and recording, so you can see exactly what was said and correct what it knows.

Be first on the line.

Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.