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Follows up

Coming soon

Customer renewal calls that go out on time

Customer renewal calls are easy to forget until the customer has already gone elsewhere. Speaks rings your own customers when a service or plan is due, books them in, and checks in with the ones who’ve gone quiet.

Coming soon. This is what Speaks is being built to do, and not all of it works yet.

Services due in NovemberExample
Mrs NaidooPest control, due 12 Nov
✓ Booked 10 Nov
BonganiAircon service, due 15 Nov
✓ Booked 14 Nov
Corner CafeGrease trap, due 18 Nov
✓ Wants a new quote
HenniePest control, due 22 Nov
✓ Moved away
DineoAircon service, due 25 Nov
✓ Booked 24 Nov

You say

“Everyone whose annual service is due next month: call them and book it.”

It does

It rings your own customers, reminds them what’s due and books it, or notes why they’d rather not.

You get

Renewals booked, and honest reasons from those who left.

What it handles

  • Annual services and plans coming due
  • Customers who haven’t been back in a while
  • Booking the next visit
  • Noting why someone’s moving on

Where it stops

It only rings your own customers. If someone says stop, they go on your do-not-call list and it doesn’t call again.

Questions

Can it call people who were never my customers?

No. That’s marketing to strangers, and Speaks doesn’t do it.

Can it offer a discount?

Only one you’ve told it to offer.

What happens when someone says stop?

They go on your do-not-call list right away.

Be first on the line.

Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.