Medical and dental
An AI receptionist for medical practices and dentists
An AI receptionist for medical practices takes the pressure off the front desk. Speaks answers every call, books and moves appointments, and rings patients the day before, so your staff can look after the people in the room.
Coming soon. This is what Speaks is being built to do, and not all of it works yet.
Wednesday, 08:00
Dr Pillay’s rooms, diary✓ Booked: Sipho M., new patient
Sound familiar?
The phone rings while the patient in front of you is waiting.
No-shows leave gaps you could have filled.
After-hours callers need clear directions, not voicemail.
What it would do for you
In testingAI receptionistIt picks up straight away, answers the usual questions, takes bookings and messages, and passes on anything that needs you.Coming soonBookingsIt asks what they need, offers open times, makes the booking and reads it back so nobody’s confused.Coming soonReminders and no-showsIt works down the list, confirms or moves each booking, and leaves a short message if nobody answers.Coming soonAfter-hours and overflowIt answers as your business, finds out what’s wrong, decides from your rules what can wait, and rings your on-call person when it can’t.
Questions
Does it give medical advice?
No. It handles bookings and admin. It tells callers what to do in an emergency in the words you give it.
What about patient privacy?
It keeps to the booking and leaves no details about the visit on a voicemail. See our POPIA page for how data is handled.
Be first on the line.
Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.