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Coming soon

Cancel a subscription without making the call

To cancel a subscription, you often have to phone, hold and explain yourself twice. Speaks rings the provider for you, says what you want, and brings back the reference number, or tells you exactly what they still need from you.

Coming soon. This is what Speaks is being built to do, and not all of it works yet.

SpeaksExample

Calling for you

Gym contract
AgentHi, I’m calling for Priya Pillay about cancelling her membership, number 55120.
StaffShe needs to give a calendar month’s notice in writing.
AgentShe emailed on the first. Can you confirm you have it?
StaffYes, I see it. It ends on the 30th.
AgentThanks. What’s the reference, please?
✓ Ends 30 November, reference C-88213

You say

“Cancel my gym contract. I’ve given notice. Membership number 55120.”

It does

It gets through the menu, asks how to cancel and gets a reference number and an end date.

You get

The reference number and end date, or a clear note of what you still have to do.

What it handles

  • Gyms, streaming and magazines
  • Phone and internet contracts
  • Asking about notice periods and fees
  • Getting it confirmed in writing

Where it stops

Many providers will only cancel with the account holder. Then it tells you what they need, or rings you in. It never pretends to be you.

Questions

Will they let an AI cancel for me?

Sometimes. Many want the account holder, and it tells you what’s needed next.

Do I have to give it my passwords?

No. It never asks for passwords or PINs.

Does it keep trying?

It tries as many times as you allow, and tells you where it stands.

Be first on the line.

Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.