Hospitality
An AI receptionist for guest houses and restaurants
An AI receptionist for guest houses and restaurants answers when you’re busy with the guests in front of you. Speaks takes bookings, answers questions about rooms, menus and directions, and confirms tomorrow’s arrivals.
Coming soon. This is what Speaks is being built to do, and not all of it works yet.
Incoming call
20:14AgentGood evening, Aloe Ridge Guest House.
ClaireHi, do you have a room for two nights from the 14th?
AgentWe do: the garden room at R1,450 a night with breakfast. Shall I hold it?
ClaireYes please. Are dogs allowed?
AgentSmall dogs are welcome in the garden room. I’ve held it under Claire.
✓ Held: garden room, 14 to 16, Claire
Sound familiar?
The phone rings hardest when you’re fullest.
Direct bookings get lost to a voicemail.
No-shows cost you a table or a room.
What it would do for you
Coming soonBookingsIt asks what they need, offers open times, makes the booking and reads it back so nobody’s confused.Coming soonReminders and no-showsIt works down the list, confirms or moves each booking, and leaves a short message if nobody answers.Coming soonAfter-hours and overflowIt answers as your business, finds out what’s wrong, decides from your rules what can wait, and rings your on-call person when it can’t.Coming soonFeedback callsIt keeps the call under a minute, listens properly, and flags unhappy customers right away.
Questions
Can it connect to my booking system?
That’s planned. Tell us which one you use when you request early access.
Can it take a card over the phone?
No. It doesn’t take card details.
Be first on the line.
Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.