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In testing

A telephone answering service that gets the message right

A telephone answering service is only as good as its messages. Speaks takes down who called and why, reads the number back so it’s right, and gets the message to you at once, or puts the caller through when you want it to.

Coming soon. This is what Speaks is being built to do, and not all of it works yet.

SpeaksExample

Your agent

Message, 11:18
Johan V. called about his property transfer. He wants you to call before three.Just now ✓✓
I read his number back and he confirmed it: 083 555 0142.Just now ✓✓
Call him backOpen the call

You say

“Take a message when I’m busy. Put my big clients straight through.”

It does

It takes the message, checks the details with the caller, and tells them when to expect you.

You get

A message on your phone seconds after the call, with the transcript behind it.

What it handles

  • Name, number and reason for the call, read back
  • Putting chosen callers through to you
  • Messages to you by phone alert or WhatsApp
  • A list of who’s still waiting for a call back

Where it stops

It won’t speak for you on anything you haven’t covered. It tells the caller it’ll pass the message on and doesn’t guess.

Questions

How do messages reach me?

Through a phone alert and your dashboard, with WhatsApp updates planned.

Can it put a caller through to me?

That’s planned. You choose who gets through and when.

Is it cheaper than an answering service with people?

Pricing isn’t set yet. We’ll publish it before you’re asked to pay anything.

Be first on the line.

Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.