Workspaces
Workspaces: every business, branch or client with its own context
Workspaces keep each business, branch or client on Speaks apart, with one sign-in for all of them. Each one has its own context, line, contacts and calls, and every call there starts out knowing what it should.
Coming soon. This is what Speaks is being built to do, and not all of it works yet.
What the agents know
Greenway Cafe, Parkhurst- Open 7 to 4, closed Mondays
- Bookings for up to 8, deposit over 6
- Thuli at the dairy prefers mornings
- Never promise a table outside on Sundays
Tell it once
Say what the business is, what it sells, how it should sound and what it must never do. Give it your website, a price list or your notes. Every agent in the workspace starts each call with it, so there’s nothing to set up per agent.
It learns who it’s talking to
After a call, Speaks keeps what’s worth knowing next time, attached to that person’s number: who handles quotes, which days they deliver. It comes up on the next call with them, and you can see and remove all of it.
Your AI can feed it
Connect ChatGPT or Claude and ask it to tell Speaks what it knows about your business. It reads what’s there, adds what’s missing, and asks you about anything it’s unsure of.
Only what the call needs
A call to a supplier carries who it’s for and your rules, not your price lists. You can give it things to use but never say, like the most you’d pay.
Questions
Can one person run several businesses?
Yes. One sign-in, as many workspaces as you need, and you switch between them in one click.
Can agents in one workspace see another’s context?
No. Each workspace is stored separately, so nothing crosses between them.
Who can change the context?
You, your team, and any AI app you’ve connected and given permission. Each change shows who made it.
Be first on the line.
Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.