Insurance brokers
AI calls for insurance brokers, without the hold music
AI calls for insurance brokers cover the admin that eats your day. Speaks reminds your own clients about renewals, waits on hold with insurers to chase claims and brings back reference numbers, and it gives no financial advice.
Coming soon. This is what Speaks is being built to do, and not all of it works yet.
Insurer claims line
Pressed 1, then 4Broker desk
On hold22:40
Person answeredLwazi, claims
Reference MV-77102
✓ Payment due within 5 days
Sound familiar?
Hours on hold with the same insurers.
Renewals come round before you’ve called.
Clients ring for a claim update you don’t have.
What it would do for you
In testingWait on holdIt presses the right keys, holds without complaining and explains what you need to the person who answers.Coming soonRenewals and win-backsIt rings your own customers, reminds them what’s due and books it, or notes why they’d rather not.In testingCustomer supportIt works out who’s calling, looks up what it’s allowed to, answers the question and logs what it did.In testingEvery call on recordWords, recording, result and cost
Questions
Does it give advice?
No. It deals with admin and passes advice questions to you.
Can it call my clients?
Your own clients, about their own policies, yes.
Be first on the line.
Speaks is coming soon. Tell us what you want it to do first, and we’ll call you when your turn comes.